Skip to main content
Joe Hensley Public Insurance Adjusters
File 03 · Hail

Hail Damage

Hail claims are often closed on a single walk across one slope and the words wear and tear. We inspect every slope, count impacts in marked test squares and tie the damage to a dated storm, so the carrier is answering measurements.

Hand resting on an asphalt shingle roof beside hail impact marks on the shingles
Fig. 01 · Hail Damage

What the carrier's inspection tends to miss

  1. 01

    The slope nobody walked

    A one-slope inspection can miss the elevations that took the heaviest hits.

  2. 02

    Soft metals told the story

    Dents in vents, gutters, flashing and condenser fins help show the roof was struck, and they are often left out of the notes.

  3. 03

    No storm date on the claim

    A dated hail report for the property's location helps answer the argument that the damage came before the policy.

  4. 04

    Matching on discontinued shingles

    Where a shingle can no longer be matched, the scope question is a slope or a roof rather than a visible patch.

  5. 05

    Windows, siding and screens

    Elevations that took the same strike are often left off when the inspection stops at the roof.

  6. 06

    Interior and attic moisture

    Ceiling stains, wet decking and insulation can trace back to a hail-compromised roof.

What gets documented on a claim like yours

  • Test square on each slope with impact counts
  • Granule loss, bruising and mat fracture photographs
  • Dents to vents, gutters, flashing and condenser fins
  • Dated hail report for the property's coordinates
  • Roof age, layers and shingle type
  • Matching and discontinued product notes
  • Windows, siding, screens and fencing
  • Attic decking and ceiling moisture readings

Which policy pays for hail damage

Questions about hail claims

  • From the ground it is often hard to tell, which is why hail claims are missed. On the roof, hail can leave round bruises that feel soft under pressure and expose the mat beneath. Dents on gutters, vents, flashing and air conditioner fins are a useful sign that the property was struck.

  • Often. A wear and tear finding comes from one inspection, and it can be answered with slope-by-slope test squares, an impact count, soft metal damage and a dated storm report. Whether a carrier changes its position depends on the evidence and the policy.

  • It is an endorsement some policies carry that excludes hail damage affecting appearance but not function. It is written most naturally for metal roofing and siding. Whether it applies to asphalt shingles with a fractured mat is a question for your policy wording and the evidence.

  • Rates are set by carrier filings and are influenced by regional losses, and we cannot predict what any carrier will do for you. Leaving real storm damage unrepaired carries its own risk, since later water damage can be argued as a maintenance issue.

  • A roofing contractor prices and performs the repair. A public insurance adjuster is licensed to document the loss, interpret the policy and negotiate with the carrier for the policyholder. We do not perform roof repairs.

Do not settle for the first number.