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Joe Hensley Public Insurance Adjusters
File 02 · Flood

Flood Damage

Flood is a separate kind of insurance with its own forms, its own limits and a sworn Proof of Loss that has to be complete. We prepare flood claims with the documentation that requires, and we record the evidence before demolition removes it.

Flooded workshop with brown water covering the floor around a bandsaw and tool wall
Fig. 01 · Flood Damage

What the carrier's inspection tends to miss

  1. 01

    Water line and depth, room by room

    Once drywall is cut, the record of how high the water reached is gone, so it has to be measured before demolition.

  2. 02

    Mechanical and electrical systems

    Submerged HVAC units, water heaters and electrical panels can be unsafe to reuse yet get scoped as cleanable.

  3. 03

    Contents without a schedule

    Where contents coverage was bought, a room-by-room list of damaged property is what supports it.

  4. 04

    A Proof of Loss that is incomplete

    The NFIP works from a sworn form, and a form without supporting estimates can be returned or denied on procedure.

  5. 05

    Increased Cost of Compliance

    This NFIP benefit can help with elevating, floodproofing or demolishing a substantially damaged structure, and it is often never filed.

What gets documented on a claim like yours

  • Water line height in every room
  • Flood cut heights, subfloor and joist condition
  • Insulation removal and antimicrobial treatment
  • Submerged HVAC, water heater and electrical panel
  • Contents schedule by room
  • Debris list kept before anything goes to the curb
  • Wind versus water evidence where both are in play
  • Sworn Proof of Loss with supporting estimates
  • Substantial damage letter and Increased Cost of Compliance filing

Which policy pays for flood damage

Questions about flood claims

  • Standard Texas homeowners policies commonly exclude flood, including storm surge, bayou overflow and sheet flow. Flood coverage usually comes from an NFIP policy or a private flood policy. Water entering through a wind-damaged roof is a different cause of loss and may fall under the homeowners or windstorm policy.

  • A Texas-licensed public insurance adjuster can represent a policyholder on an NFIP claim, including preparing the sworn Proof of Loss and its supporting documents. Because the program has strict documentation and timing rules, having the file assembled carefully the first time matters.

  • It is an NFIP benefit that contributes toward elevating, relocating, floodproofing or demolishing a building your local floodplain official has declared substantially damaged. It is separate from the building payment. The determination and the filing are handled by different offices, so it is easy to miss.

  • Sometimes. Many flood denials are procedural, such as a Proof of Loss that was incomplete, unsupported or late. Appeals and supplemental claims have their own deadlines under the program, so a denied claim is worth reviewing quickly rather than setting aside.

  • It depends on the policy and the property. NFIP rules settle some principal residences at replacement cost when they are insured to a required percentage of replacement value, while other structures and contents are generally settled at actual cash value, meaning depreciation is deducted. Confirm which applies before you agree to a figure.

Do not settle for the first number.