Free claim review · No recovery, no fee
Contact Joe Hensley Public Insurance Adjusters
Whether the loss happened last night or the claim was denied last month, the first conversation costs nothing. Call us, or send the details and we will come back to you.
Get in touch
Talk to a licensed Texas public adjuster
We are based in Alvin and serve the Houston metro, the Galveston County coast and Texas beyond.
- Phone(281) 829-8020Answered 24/7
- Emailjoehensley88@gmail.comSame-day response
- Office15586 County Rd 436, Alvin, TX 77511Brazoria County
- HoursOpen 24 hours, 7 days a weekIncluding holidays
What we handle
Claim types we can help with
Residential and commercial, new claims and reopened ones.
Fire Damage
Full documentation of structure, smoke, soot and contents loss — then a line-by-line negotiation with your carrier's estimate.
Claim detailsFlood & rising water claimsFlood Damage
NFIP and private flood claims, documented to the proof-of-loss standard the program actually requires.
Claim detailsHail & roof claimsHail Damage
Independent slope-by-slope roof inspection and test squares that separate real hail bruising from the 'wear and tear' denial.
Claim detailsWater & pipe loss claimsWater Damage
Sudden-and-accidental water losses documented with moisture mapping — before the drying equipment erases the evidence.
Claim detailsStorm, wind & hurricane claimsStorm Damage
Hurricane, wind and tornado losses — including the wind-versus-flood causation split that decides which policy pays.
Claim detailsEarthquake & seismic claimsEarthquake Damage
Seismic and ground-movement losses, including the induced-seismicity events Texas policies were never written for.
Claim detailsCoastal surge & inundation claimsTsunami Damage
Catastrophic coastal inundation — surge, wave action and scour — valued and claimed under the right policy.
Claim detailsAnswers
Frequently asked questions
Still unsure? A phone call costs nothing and usually answers it in five minutes.
How quickly will you respond?
Phone is fastest and is answered around the clock — claims do not keep office hours. Online enquiries are usually answered the same day, and sooner where the loss is recent and mitigation is still under way.
What should I have ready when I call?
Your policy declarations page if you can find it, the date of loss, your carrier's name and claim number if one has been opened, and anything the insurer has sent you. If you have none of that, call anyway — we can work from the address.
Is the claim review really free?
Yes. We read the policy, look at what the carrier has sent and tell you whether the claim is being handled properly. There is no charge for that, and if the file looks fine we will say so.
Do you handle emergency calls after hours?
Yes. If a pipe has burst or a storm has just opened your roof, call immediately — the first day is when documentation matters most, and mitigation should start straight away to satisfy your duty to prevent further damage.
Do not settle for the first number
If the offer does not cover the work, that gap is documentable. Free policy and damage review, no fee unless your claim recovers more.
Open 24 hours, 7 days a week · Licensed Texas public insurance adjusters